What is the price of each Sheet?
The standard is $10 per sheet, though some bundles may exist with increased discounts. Last updated: Mon, Dec 14 2015 3:30 am EST
How large is each Class or Spell School pack?
This will depend on the needs of the pack, but we're expecting a typical pack to have 2-3 sheets in it. The price for each pack will depend on it's eventual size. Last updated: Mon, Dec 14 2015 3:30 am EST
How large are the plastic sheets?
All of our plastic sheets are 12"x18" with a small print margin. Last updated: Mon, Dec 14 2015 3:30 am EST
Do you offer additional sizes, or larger sheets?
No. At the moment, only 1 size of sheet is available. Last updated: Mon, Dec 14 2015 3:30 am EST
Do these come pre-cut?
No. Each effect on a sheet has a buffer around it so you can cut them with scissors / exacto knife, etc. Last updated: Mon, Dec 14 2015 3:30 am EST
Are these Dry and Wet Erasible?
Yes they are! In fact we dry and wet erase on them often. However, you should be aware that some markers and cleaning agents may break down the ink. Last updated: Mon, Dec 14 2015 3:30 am EST
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.
Why can’t I log into my account?
Request a login link to your survey by entering your email here:
BackerKit will send you an automated email with an invite link to whatever email you pledged with.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
Can I upgrade or get multiple copies of my pledge?
This depends on the project creator’s decision. If you are unable to see the ‘Want to switch your pledge level?’ after clicking on your pledge amount under “Pledge Level” in your survey, then the project creator would prefer people not to switch pledge levels.